Privacy Policy
Personal data collected through DealAU is processed under the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This page covers the data DealAU holds, what it is used for, who has access to it and how long it stays on file. It applies to the website, the Android app and all support interactions. Continued use of the platform after reading this policy means the terms below apply.
What DealAU Collects
At registration, players provide a full legal name, date of birth, mobile number, email address and government-issued identity documents. These are required to open an account, verify identity and confirm that the player is 18 or over.
Payment details connected to the chosen deposit method are stored when the first transaction is made. The name on the DealAU account must exactly match the name on the bank account; this check runs automatically on every withdrawal request.
Session data is recorded throughout each visit: IP address, device type, browser version, pages opened, login times and in-app actions. The account file also holds game history, transaction records, bonus claims, VIP tier progress, daily and weekly VIP credits applied, referral earnings logged under Upline Income and customer support exchanges.
How DealAU Uses the Data
The core uses are account management, identity verification, payment processing and KYC compliance. Beyond that, DealAU uses account and session data to apply daily VIP credits at the correct tier, calculate weekly VIP bonuses, process referral commissions and deliver live chat support. Technical data goes into fraud detection and platform performance monitoring.
Promotional messages about new bonuses, games and events are sent only with a player's consent. That preference is adjustable through account settings at any time.
Cookies
Three categories of cookies run on DealAU. The session cookie keeps the player logged in and supports the cashier process. The preference cookie stores language and display choices. The analytics cookie counts page visits and surfaces performance problems for the team. All three are controlled through browser settings. Removing the session cookie affects login and payment pages.
Data Shared with External Parties
DealAU passes personal data to a small, defined group of service providers:
- payment processors handling deposits and withdrawals;
- identity verification companies conducting KYC checks;
- game content studios whose titles are active in the lobby;
- hosting and security providers maintaining the technical infrastructure.
Each party receives only the data their function requires and works under a confidentiality obligation. DealAU does not supply personal information to advertising or marketing networks. Disclosure to regulators or law enforcement takes place only when Australian law requires it.
Security
SSL encryption protects data moving between a player's device and DealAU servers. Access to account records is limited to staff whose role requires it, and security arrangements are reviewed on a regular schedule. Password management sits with the player.
Retention
Personal data is kept for the duration of an account's active life. After closure, records are retained for the period required by anti-money laundering law, tax obligations and other applicable Australian regulations. Data outside mandatory retention periods is deleted or anonymised.
Player Rights
A player can ask DealAU to produce a copy of the personal data held on their account, request corrections to any inaccurate details, or ask for deletion of data the law does not require DealAU to retain. Requests go through the live chat team, available 24 hours a day. Identity is confirmed before any change is made. Consent to marketing messages can be withdrawn through account settings at any time with immediate effect.
Minimum Age
DealAU accepts players aged 18 and over. Age is verified at registration. Any account found to belong to a minor is closed and the associated data is deleted.
Updates
DealAU revises this policy when law, technology or services change. The page always carries the current version. Continued use of the platform after a revision means the updated terms apply.
Contact
The DealAU support team takes privacy queries through live chat, available at all hours.
